Carlos Casanova

Carlos

Carlos Casanova is the President & Solutions Architect for K2 Solutions Group, Inc. and the co-author of “The CMDB Imperative: How to realize the dream and avoid the nightmares”. Mr. Casanova delivers executive & practitioner level professional services, training and technology solutions that support the delivery of IT Service Management and Knowledge Management initiatives. He is widely published and sits on the Industrial Advisory Board for the University of Massachusetts College of Electrical and Computer Engineering. He has previously held industry positions such as President New England LIG and President Sustainable 360 SIG for itSMF USA.

Prior to K2 Solutions, Mr. Casanova was a Sr. Enterprise Architect and Director of Configuration Management with MetLife, Inc. where he was the visionary and manager for the first CMDB deployment and subsequently helped design its second generation, enterprise-wide ITSM platform. He is regular speaker at both national and international Service Management conferences on Configuration Management/CMDB/CMS and IT Leadership as well as a facilitator/presenter for executive briefings and gatherings.

Mr. Casanova has worked in various operational areas during his long tenure at global financial services organizations such as large scale Project Management, IT Risk Management, Business Continuity, Disaster Recovery and IT Security. Prior to his roles in service management and IT Operations, his career included positions as an electronic engineering hardware designer for a military contracting firm, software architect for a software product company, various management/executive consulting engagements, founder of an Object Technology based business process modeling organization and co-founder of an entrepreneurial start-up based on the identification and intelligent analysis of disparate data. This diverse background has provided Mr Casanova with a broad foundation and perspective that enables him to maintain a constant client/end user focus with integrity and objective reasoning at its core.