Mauricio Corona (a.k.a Dr. ITIL) holds a PhD in Business Administration, a Master’s Degree in Information Technology, a BsC in Computer Sciences, besides 19 Official ITIL Certifications as well as COBIT, ISO 20000 & 27000, Prince2 and MCP certifications. He helped AXELOS to develop ITIL Maturity self-assessment service, is an official reviewer of ITIL ed. 2011 books as well as translator of ITIL exams and glossaries to Latin-American Spanish. This kind of qualifications holds Mauricio as one of the most qualified ITSM world leaders.
His career has excelled as a true leader in helping organizations to adapt and adopt complete solutions related to IT Service Management in different organizational areas and industries on several countries as well as being a CTO, IT service delivery manager, international speaker, professor at postgraduate programs as well as scientific researcher and international speaker on scientific and practitioners forums. Mauricio has helped organizations in achieving ISO 20000 certifications as well as improve operations on several industries and companies.
He is an associate director of Best Practices Gurus with headquarters in Mexico City as well as an executive advisor of people and companies across the globe.