Privacy Policy

itSM Mentor is committed to protecting the privacy of visitors to We may ask for specific personally identifiable information about you when you submit a request for information about Mentor products or services and when you register for classes or courses offered within our Training Services Solutions.

itSM Mentor may use this information to respond to your request, and to keep you informed about new or existing service availability or improvements, special offers, and other information about our products/services. We may also ask you for information about your interests, preferences and future needs, so that we can improve our services.

itSM Solutions® may monitor and aggregate visitor traffic pattern data, and may use and disclose such aggregate information to third parties to help develop the design and layout of the Web site, and for other business reasons. This aggregated information does not personally identify you.

itSM Mentor does not share visitors’ personal information with third parties unless required by law or specifically requested by a visitor. Before any information is shared with a third party, itSM Mentor will seek the visitor’s permission in advance.

itSM Mentor uses state-of-the-art, commercially available technology to protect against unauthorized access to any personally identifiable information that is stored electronically by itSM Mentor.

A student understands that when registered for a course, their name and email address will be used to enable the course and material and shared with the EI and instructor (if applicable). We do not market to or sell this information.

We are a US-based company, PCI compliant, and meet the general GDPR guidelines for the UK.

itSM Mentor privacy policy does not apply to sites linked to We encourage visitors to linked sites to review these sites’ privacy policies before disclosing any personal information.